advanced listening Phone Messages
فایل صوتی درباره ی تماس تلفنی سطح پیشرفته
محتوای درس
نمایش اطلاعات
UNIT 16
برای دسترسی به دروس بیشتر به لینک های زیر مراجعه کنید.
لغات زبان انگلیسی به تفکیک موضوع
درک مطلب از سطح مبتدی تا پیشرفته
تمامی موضوعات آیلتس اسپیکینگ پارت یک، دو و سه همراه با جواب
Phone Messages
.اگر نیاز به مطالعه ی بیشتر دارید به قسمت های زیر مراجعه کنید
:گرامر
گرامر درباره ی تفاوت Can could be able
گرامر درباره ی حال کامل استمراری و تفاوت آن با حال کامل
گرامر درباره ی پیشنهاد، قول، تصمیم با (Will , Won’t)
:لغت
Getting Ready
Match the callers on the left with the messages on the right.
Question No. /
Match the messages with people.
to ask about yesterday's homework.
to say the estimate for repairs is $475.
to invite you to a party on Saturday.
to remind you of your appointment.
Tony and Sue called
Pete's Garage called
The dentist's office called
A classmate called
Listening 1
People are leaving voicemail messages. Why are they calling? Listen and circle the correct answer.
1.
Hey, George. This is Sam calling. I just wanted to say how happy I was to hear about your promotion. That's great news. You really deserve it.
2.
Hi, Terry. It's Paula. I am so sorry I wasn't able to come to your party. I heard it was really fun. Unfortunately, I got food poisoning and I just couldn't make it.
3.
Hello, this is Dr. Simpson's office calling for Mrs. Graham. This is just to remind you that you have an appointment on Friday at 2:30.
4.
This is Mr. Kent from Washington High School. I'm calling about Tracy. Unfortunately, she has been absent from school again. Could you please call me back to confirm that she has an excuse to miss school?
5.
Hey, it's Wendy. It's Andrea's birthday on Friday. I was thinking maybe we could organize a surprise party for her. What do you think?
6.
David, this is Kayla. How are you? Are you doing anything on Saturday? There's a great jazz group in town. I know you're into jazz, so I thought you might like to go.
Hey, George. This is Sam calling. I just wanted to say how happy I was to hear about your promotion. That's great news. You really deserve it.
2.
Hi, Terry. It's Paula. I am so sorry I wasn't able to come to your party. I heard it was really fun. Unfortunately, I got food poisoning and I just couldn't make it.
3.
Hello, this is Dr. Simpson's office calling for Mrs. Graham. This is just to remind you that you have an appointment on Friday at 2:30.
4.
This is Mr. Kent from Washington High School. I'm calling about Tracy. Unfortunately, she has been absent from school again. Could you please call me back to confirm that she has an excuse to miss school?
5.
Hey, it's Wendy. It's Andrea's birthday on Friday. I was thinking maybe we could organize a surprise party for her. What do you think?
6.
David, this is Kayla. How are you? Are you doing anything on Saturday? There's a great jazz group in town. I know you're into jazz, so I thought you might like to go.
1.
a. to say congratulations (correct)
b. to make a suggestion
Question No. /
2.
Question No. /
3.
Question No. /
4.
Question No. /
5.
Question No. /
6.
Listening 2
Task 1
People are leaving voicemail messages. Listen and number the pictures.
1.
Rob, this is Olivia calling. It's 2:30. You said you'd meet me at 1:30 in front of the restaurant. Well, I'm not going to wait any longer. And please don't bother calling me again.
2.
Hi, this is Nathan from the computer store . I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it. It looks like you're going to have to get a new hard drive or a new computer. Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
3.
Paul, this is Anne. It's 8 p.m., and I'm still tied up at the office, so I don't think I'll be able to join you for dinner tonight. I feel really bad about it, but we'll definitely have dinner tomorrow night. Promise Bye.
4.
This is Brandon King, from apartment 1201, calling for Kelly. I'm afraid I had a slight accident in the parking lot and did some damage to your car. I'm really sorry about it, but I'm sure that my insurance company will pay for the repairs. Please give me a call when you get in. You can reach me at 555-4026.
5.
Hi, Donna. It's me, Emily! You'll never guess where I am! I'm at the airport with George and the kids. All four of us are here this time. Isn't that great? Hope you've got enough room for us! We'll be at your place by six o'clock. Don't worry about dinner. We can just send out for some pizza-our treat!
6.
Hello, I'm calling for the Burtons. This is Mrs. Parker, from across the street. Your daughter got into my yard today and picked half my flowers. I'd say it's going to cost about $250 to replace them. Not to mention my time and effort. Call me as soon as you get this message. The number is 916-5741.
Rob, this is Olivia calling. It's 2:30. You said you'd meet me at 1:30 in front of the restaurant. Well, I'm not going to wait any longer. And please don't bother calling me again.
2.
Hi, this is Nathan from the computer store . I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it. It looks like you're going to have to get a new hard drive or a new computer. Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
3.
Paul, this is Anne. It's 8 p.m., and I'm still tied up at the office, so I don't think I'll be able to join you for dinner tonight. I feel really bad about it, but we'll definitely have dinner tomorrow night. Promise Bye.
4.
This is Brandon King, from apartment 1201, calling for Kelly. I'm afraid I had a slight accident in the parking lot and did some damage to your car. I'm really sorry about it, but I'm sure that my insurance company will pay for the repairs. Please give me a call when you get in. You can reach me at 555-4026.
5.
Hi, Donna. It's me, Emily! You'll never guess where I am! I'm at the airport with George and the kids. All four of us are here this time. Isn't that great? Hope you've got enough room for us! We'll be at your place by six o'clock. Don't worry about dinner. We can just send out for some pizza-our treat!
6.
Hello, I'm calling for the Burtons. This is Mrs. Parker, from across the street. Your daughter got into my yard today and picked half my flowers. I'd say it's going to cost about $250 to replace them. Not to mention my time and effort. Call me as soon as you get this message. The number is 916-5741.
Question No. /
Write 1, 2, 3, ... in the gap.
AB
CD
EF
Task 2
Listen again. How does each caller sound? Circle the correct answer.
1.
Rob, this is Olivia calling. It's 2:30. You said you'd meet me at 1:30 in front of the restaurant. Well, I'm not going to wait any longer. And please don't bother calling me again.
2.
Hi, this is Nathan from the computer store . I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it. It looks like you're going to have to get a new hard drive or a new computer. Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
3.
Paul, this is Anne. It's 8 p.m., and I'm still tied up at the office, so I don't think I'll be able to join you for dinner tonight. I feel really bad about it, but we'll definitely have dinner tomorrow night. Promise Bye.
4.
This is Brandon King, from apartment 1201, calling for Kelly. I'm afraid I had a slight accident in the parking lot and did some damage to your car. I'm really sorry about it, but I'm sure that my insurance company will pay for the repairs. Please give me a call when you get in. You can reach me at 555-4026.
5.
Hi, Donna. It's me, Emily! You'll never guess where I am! I'm at the airport with George and the kids. All four of us are here this time. Isn't that great? Hope you've got enough room for us! We'll be at your place by six o'clock. Don't worry about dinner. We can just send out for some pizza-our treat!
6.
Hello, I'm calling for the Burtons. This is Mrs. Parker, from across the street. Your daughter got into my yard today and picked half my flowers. I'd say it's going to cost about $250 to replace them. Not to mention my time and effort. Call me as soon as you get this message. The number is 916-5741.
Rob, this is Olivia calling. It's 2:30. You said you'd meet me at 1:30 in front of the restaurant. Well, I'm not going to wait any longer. And please don't bother calling me again.
2.
Hi, this is Nathan from the computer store . I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it. It looks like you're going to have to get a new hard drive or a new computer. Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
3.
Paul, this is Anne. It's 8 p.m., and I'm still tied up at the office, so I don't think I'll be able to join you for dinner tonight. I feel really bad about it, but we'll definitely have dinner tomorrow night. Promise Bye.
4.
This is Brandon King, from apartment 1201, calling for Kelly. I'm afraid I had a slight accident in the parking lot and did some damage to your car. I'm really sorry about it, but I'm sure that my insurance company will pay for the repairs. Please give me a call when you get in. You can reach me at 555-4026.
5.
Hi, Donna. It's me, Emily! You'll never guess where I am! I'm at the airport with George and the kids. All four of us are here this time. Isn't that great? Hope you've got enough room for us! We'll be at your place by six o'clock. Don't worry about dinner. We can just send out for some pizza-our treat!
6.
Hello, I'm calling for the Burtons. This is Mrs. Parker, from across the street. Your daughter got into my yard today and picked half my flowers. I'd say it's going to cost about $250 to replace them. Not to mention my time and effort. Call me as soon as you get this message. The number is 916-5741.
1. Olivia sounds .....
a. pleased
b. angry
c. apologetic
Question No. /
2. Nathan sounds
Question No. /
3. Anne sounds
Question No. /
4. Brandon King sounds
Question No. /
5. Emily sounds
Question No. /
6. Mrs. Parker sounds
Listening 3
Task 1
People are leaving voicemail messages. Are these details correct or incorrect? Listen and check the correct answer.
1.
A: Hello, Computer Technologies.
B: Hello, could I speak to Pamela Gordon, please?
A: I'm sorry. She's in a meeting right now and won't be available until this afternoon. Can I take a message?
B: Yes, this is Julie calling, from Dr. Beekman's office.
A: Is that J-U-L-I-E or J-U-D-Y?
B: It's Julie, J-U-L-I-E.
A: Got it.
B: Great. Please let her know that we'd like to change her appointment on Thursday from 9:45 to 10:30.
A: All right ... needs to change appointment time ... And your phone number, please?
B: It's 834-5627.
A: 5-6-2-7.
B: That's right.
A: Okay. I'll pass along the message.
2.
A: Good afternoon. First National Bank.
B: Yes, is Jane Taylor there, please?
A: I'm sorry, she's at lunch right now.
B: Could I leave a message for her?
A: Yes, of course.
B: This is Brian from Jimmy's Shoes.
A: All right. Can I have your phone number?
B: It's 477-3316.
A: 477-3316?
B: That's right. Please tell her that the shoes she ordered are in, and she can pick them up anytime.
A: Okay, Brian. Got it. I'll give her the message just as soon as she gets back from lunch.
B: Thank you.
3.
A: Hello. Chicago Language Center.
B: Yes, can I speak to Mr. Garcia, please?
A: He's teaching a class right now. Would you like to leave a message?
B: Sure, my name is Jeff Leigh. I'm in his 7:30 Spanish class, but I'm not going to be able to make it tonight.
A: Hold on. Is that spelled L-E-E?
B: Actually, it's L-E-I-G-H.
A: Ah, okay.
B: And my number is 627-6082.
A: Is that 627-6082?
B: That's right. Anyway, I can't come to Spanish class tonight because I have to work late. Can you tell Mr. Garcia that, please?
A: Sure.
B: Thanks.
4.
A: Hello. Benny's Cafe.
B: Hi. ls Benny there?
A: No, he just stepped out to the bank.
B: Oh. Could you give him a message, please?
A: Sure.
B: This is Jessica Brown from Pet World.
A: Did you say Pet World?
B: That's right. And I'm Jessica Brown. The number here is 867-5309.
A: 867-5309.
B: Right. He was talking about bringing his cat in for a shampoo and a haircut. Please tell him he can come on Saturday morning, around 11 o'clock.
A: Okay. Come on Saturday morning, 11 a.m., shampoo and haircut. That's for Benny's cat and not for Benny, right?
B: Correct.
A: I'll tell him as soon as he gets back from the bank.
A: Hello, Computer Technologies.
B: Hello, could I speak to Pamela Gordon, please?
A: I'm sorry. She's in a meeting right now and won't be available until this afternoon. Can I take a message?
B: Yes, this is Julie calling, from Dr. Beekman's office.
A: Is that J-U-L-I-E or J-U-D-Y?
B: It's Julie, J-U-L-I-E.
A: Got it.
B: Great. Please let her know that we'd like to change her appointment on Thursday from 9:45 to 10:30.
A: All right ... needs to change appointment time ... And your phone number, please?
B: It's 834-5627.
A: 5-6-2-7.
B: That's right.
A: Okay. I'll pass along the message.
2.
A: Good afternoon. First National Bank.
B: Yes, is Jane Taylor there, please?
A: I'm sorry, she's at lunch right now.
B: Could I leave a message for her?
A: Yes, of course.
B: This is Brian from Jimmy's Shoes.
A: All right. Can I have your phone number?
B: It's 477-3316.
A: 477-3316?
B: That's right. Please tell her that the shoes she ordered are in, and she can pick them up anytime.
A: Okay, Brian. Got it. I'll give her the message just as soon as she gets back from lunch.
B: Thank you.
3.
A: Hello. Chicago Language Center.
B: Yes, can I speak to Mr. Garcia, please?
A: He's teaching a class right now. Would you like to leave a message?
B: Sure, my name is Jeff Leigh. I'm in his 7:30 Spanish class, but I'm not going to be able to make it tonight.
A: Hold on. Is that spelled L-E-E?
B: Actually, it's L-E-I-G-H.
A: Ah, okay.
B: And my number is 627-6082.
A: Is that 627-6082?
B: That's right. Anyway, I can't come to Spanish class tonight because I have to work late. Can you tell Mr. Garcia that, please?
A: Sure.
B: Thanks.
4.
A: Hello. Benny's Cafe.
B: Hi. ls Benny there?
A: No, he just stepped out to the bank.
B: Oh. Could you give him a message, please?
A: Sure.
B: This is Jessica Brown from Pet World.
A: Did you say Pet World?
B: That's right. And I'm Jessica Brown. The number here is 867-5309.
A: 867-5309.
B: Right. He was talking about bringing his cat in for a shampoo and a haircut. Please tell him he can come on Saturday morning, around 11 o'clock.
A: Okay. Come on Saturday morning, 11 a.m., shampoo and haircut. That's for Benny's cat and not for Benny, right?
B: Correct.
A: I'll tell him as soon as he gets back from the bank.
Question No. /
Write correct or Incorrect in the gap. You can also write C or I .
1.caller: Julie
phone number: 834-6627
message: Please change your appointment to 10:30.
2.caller: Brian from the bank
phone number: 447-7316.
message: The shoes you ordered will be in next week.
3.caller: Jeff Lee
phone number: 627-6002
message: He will be late to Spanish class tonight.
4.caller: Jessica Brown from Kim's Salon
phone number: 867-5539
message: You can come in on Sunday morning at 11. a.m. for a haircut.
Task 2
Listen again. Where is the person each caller asks for? Circle the correct answer.
1.
A: Hello, Computer Technologies.
B: Hello, could I speak to Pamela Gordon, please?
A: I'm sorry. She's in a meeting right now and won't be available until this afternoon. Can I take a message?
B: Yes, this is Julie calling, from Dr. Beekman's office.
A: Is that J-U-L-I-E or J-U-D-Y?
B: It's Julie, J-U-L-I-E.
A: Got it.
B: Great. Please let her know that we'd like to change her appointment on Thursday from 9:45 to 10:30.
A: All right ... needs to change appointment time ... And your phone number, please?
B: It's 834-5627.
A: 5-6-2-7.
B: That's right.
A: Okay. I'll pass along the message.
2.
A: Good afternoon. First National Bank.
B: Yes, is Jane Taylor there, please?
A: I'm sorry, she's at lunch right now.
B: Could I leave a message for her?
A: Yes, of course.
B: This is Brian from Jimmy's Shoes.
A: All right. Can I have your phone number?
B: It's 477-3316.
A: 477-3316?
B: That's right. Please tell her that the shoes she ordered are in, and she can pick them up anytime.
A: Okay, Brian. Got it. I'll give her the message just as soon as she gets back from lunch.
B: Thank you.
3.
A: Hello. Chicago Language Center.
B: Yes, can I speak to Mr. Garcia, please?
A: He's teaching a class right now. Would you like to leave a message?
B: Sure, my name is Jeff Leigh. I'm in his 7:30 Spanish class, but I'm not going to be able to make it tonight.
A: Hold on. Is that spelled L-E-E?
B: Actually, it's L-E-I-G-H.
A: Ah, okay.
B: And my number is 627-6082.
A: Is that 627-6082?
B: That's right. Anyway, I can't come to Spanish class tonight because I have to work late. Can you tell Mr. Garcia that, please?
A: Sure.
B: Thanks.
4.
A: Hello. Benny's Cafe.
B: Hi. ls Benny there?
A: No, he just stepped out to the bank.
B: Oh. Could you give him a message, please?
A: Sure.
B: This is Jessica Brown from Pet World.
A: Did you say Pet World?
B: That's right. And I'm Jessica Brown. The number here is 867-5309.
A: 867-5309.
B: Right. He was talking about bringing his cat in for a shampoo and a haircut. Please tell him he can come on Saturday morning, around 11 o'clock.
A: Okay. Come on Saturday morning, 11 a.m., shampoo and haircut. That's for Benny's cat and not for Benny, right?
B: Correct.
A: I'll tell him as soon as he gets back from the bank.
A: Hello, Computer Technologies.
B: Hello, could I speak to Pamela Gordon, please?
A: I'm sorry. She's in a meeting right now and won't be available until this afternoon. Can I take a message?
B: Yes, this is Julie calling, from Dr. Beekman's office.
A: Is that J-U-L-I-E or J-U-D-Y?
B: It's Julie, J-U-L-I-E.
A: Got it.
B: Great. Please let her know that we'd like to change her appointment on Thursday from 9:45 to 10:30.
A: All right ... needs to change appointment time ... And your phone number, please?
B: It's 834-5627.
A: 5-6-2-7.
B: That's right.
A: Okay. I'll pass along the message.
2.
A: Good afternoon. First National Bank.
B: Yes, is Jane Taylor there, please?
A: I'm sorry, she's at lunch right now.
B: Could I leave a message for her?
A: Yes, of course.
B: This is Brian from Jimmy's Shoes.
A: All right. Can I have your phone number?
B: It's 477-3316.
A: 477-3316?
B: That's right. Please tell her that the shoes she ordered are in, and she can pick them up anytime.
A: Okay, Brian. Got it. I'll give her the message just as soon as she gets back from lunch.
B: Thank you.
3.
A: Hello. Chicago Language Center.
B: Yes, can I speak to Mr. Garcia, please?
A: He's teaching a class right now. Would you like to leave a message?
B: Sure, my name is Jeff Leigh. I'm in his 7:30 Spanish class, but I'm not going to be able to make it tonight.
A: Hold on. Is that spelled L-E-E?
B: Actually, it's L-E-I-G-H.
A: Ah, okay.
B: And my number is 627-6082.
A: Is that 627-6082?
B: That's right. Anyway, I can't come to Spanish class tonight because I have to work late. Can you tell Mr. Garcia that, please?
A: Sure.
B: Thanks.
4.
A: Hello. Benny's Cafe.
B: Hi. ls Benny there?
A: No, he just stepped out to the bank.
B: Oh. Could you give him a message, please?
A: Sure.
B: This is Jessica Brown from Pet World.
A: Did you say Pet World?
B: That's right. And I'm Jessica Brown. The number here is 867-5309.
A: 867-5309.
B: Right. He was talking about bringing his cat in for a shampoo and a haircut. Please tell him he can come on Saturday morning, around 11 o'clock.
A: Okay. Come on Saturday morning, 11 a.m., shampoo and haircut. That's for Benny's cat and not for Benny, right?
B: Correct.
A: I'll tell him as soon as he gets back from the bank.
1.
a. at lunch
b. in a meeting (correct)
c. on vacation
Question No. /
2.
Question No. /
3.
Question No. /
4.
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